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FAQ
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How much does shipping cost?US: Shipping starts at $4.99 for t-shirts and $8.99 for hoodies. Additional items in the same order will have reduced rates. International: Rates start at $12.99 for the first item, with additional costs for multiple items.
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Can I return or exchange an item?Since our products are made-to-order, we do not offer returns or exchanges unless the item is damaged or defective. Please get in touch with us within 30 days if you receive a damaged or incorrect order, and we will send a replacement.
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What if my order arrives damaged or incorrect?If your order arrives damaged or incorrect, please email us at support@animeapparel.shop within 30 days of receiving your product. Include a photo and description of the issue, and we’ll process a replacement or refund.
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How long does shipping take?US Orders: Typically, it takes 3-7 business days for orders to ship after fulfillment. International Orders: Shipping times vary, but it usually takes 5-15 business days depending on your location.
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Do you ship internationally?Yes, we offer international shipping. Rates and shipping times will vary depending on your location.
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What payment methods do you accept?We accept the following payment methods: Credit/Debit Cards (Visa, MasterCard, American Express) PayPal Apple Pay
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How can I track my order?Once your order has been fulfilled and shipped, you’ll receive an email with tracking information. Please allow 24-48 hours for tracking details to update.
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Can I order your products wholesale?Yes! If you’re interested in carrying our products in your store, please email us at wholesale@animeapparel.shop with your business details.
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